OJK Launches QR Code System for Insurance Brokers

RRI.CO.ID, Jakarta - The Financial Services Authority (OJK) has introduced QR codes on Insurance and Reinsurance Broker Registration Certificates (STTD). The launch was announced in Jakarta on Monday, May 4, 2026.

The initiative aims to strengthen public trust and improve integrity in Indonesia’s insurance industry. It also enhances consumer protection through more transparent and accountable verification systems.

Head of Insurance, Guarantee, and Pension Fund Supervision Executive at OJK, Ogi Prastomiyono, highlighted the importance of this digital innovation. He said the system supports faster verification and promotes responsible conduct across the industry.

The QR Code-based STTD allows real-time verification of broker identity and registration status. It helps minimize risks when dealing with unregistered entities and improves supervisory effectiveness.

He affirmed the broader impact of the system on industry behavior. He noted that digital verification encourages accountability based on professional certification and registration.

“QR Code is not only a verification tool, but also an instrument to increase trust in the industry. This registration is expected to change behavior in the insurance industry, where all parties must be responsible according to their profession and certification. This step will make the insurance industry healthier, protect the industry, protect consumers, and operate more efficiently," he said.

As of March 31, 2026, OJK recorded 560 registered insurance brokers and 105 reinsurance brokers holding STTD. This reflects the growing role of brokers as risk advisors connecting protection needs with market capacity.

OJK has also integrated registration services into the Integrated Licensing and Registration System (Sistem Perizinan dan Registrasi Terintegrasi/SPRINT). The system simplifies processes and automates STTD issuance to improve efficiency and data accuracy.

The policy aligns with Indonesia’s Insurance Roadmap 2023–2027 and Law Number 4 of 2023 on Financial Sector Development and Strengthening. It supports a healthier, efficient, and inclusive insurance industry while reinforcing national financial stability.