Indonesian Embassy in Tokyo Upgrades Services as Indonesian Population Soars
- 31 Agt 2026 09:34 WIB
- Voice of Indonesia
Poin Utama
- The number of Indonesian citizens living in Japan exceeded 260,000 as of December 2025, prompting the Indonesian Embassy in Tokyo to improve its public-service strategy.
- Discussions focused on improving social media communication, cooperation with Indonesian community groups, and the reporting system through the embassy's hotline.
RRI.CO.ID, Jakarta - The growing number of Indonesian citizens in Japan, which has surpassed 260,000 people, has prompted the Indonesian Embassy in Tokyo to revamp its public-service strategy. To better serve Indonesians spread across the country from Okinawa to Hokkaido, the embassy held a direct consultation forum to gather input and improve the efficiency of its consular protection services.
The Indonesian Embassy in Tokyo said the forum was held at its premises on Saturday, 29 August 2026, amid a significant increase in the number of Indonesians residing in Japan, which reached 260,000 as of December 2025.
“We are holding this forum to improve public services and the protection of Indonesian citizens in Japan through direct dialogue. Through this activity, we hope to obtain input and constructive criticism regarding the public services provided by the Indonesian Embassy in Tokyo,” said The Coordinator for Protocol and Consular Affairs at the Indonesian Embassy in Japan, Dara Yusilawati, in a statement confirmed in Jakarta on Saturday.
Dara said the dialogue addressed the importance of effective communication through social media on public-service issues. The meeting also discussed cooperation with Indonesian community groups and the optimisation of a reporting system for Indonesians’ conditions through the Indonesian Embassy in Tokyo’s hotline.
“In addition, this dialogue was also held to hear directly about the challenges faced by Indonesians while living and working in Japan, and how the Indonesian Embassy in Tokyo can help,” she said, as quoted by Antara.
The discussion also covered the importance of supplementary insurance for Indonesian workers in Japan. According to Dara, such insurance can provide crucial assistance in the event of a tragedy, particularly a death requiring substantial costs to repatriate the deceased’s remains to Indonesia.
Dara further said Indonesian citizens expressed hope that the embassy could provide accurate information on various matters, including what to do if problems arise in the workplace.
In response, she explained that the Indonesian Embassy in Tokyo has two hotline numbers that can be contacted for issues related to the protection of Indonesian citizens. She also stressed the importance of reporting violations, violence, bullying, or other acts that breach Japanese law to local police.
“Many of our citizens working in Japan are afraid to report violence or bullying in the workplace to the police. Do not be afraid. Filing a report is very important to break the cycle of violence,” said Dara.
A large portion of the Indonesian Embassy in Tokyo’s consular services is now available online, with documents delivered via Letter Pack, meaning citizens no longer need to travel to Tokyo in person. The measure is intended to make services more accessible to Indonesians living across the country, from Okinawa to Hokkaido.
However, several services must still be completed in person, including passport services, the issuance of an Emergency Travel Document (SPLP), biometric enrolment for Indonesian identity cards, and marriage procedures. Personal attendance remains necessary for photographs, fingerprint scans, and more detailed document verification. ***
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