Whoosh Serves 9 Thousand Priority Passengers in 2026

RRI.CO.ID, Jakarta — The Whoosh high-speed train successfully served more than 9,000 priority passengers from January to August 2026. This achievement underscores Indonesia's position in providing inclusive, high-speed transportation services friendly to both international and domestic travelers.

The priority service is designed for passengers requiring special assistance, including the elderly, persons with disabilities, and pregnant women. PT Kereta Cepat Indonesia China (KCIC) ensures comprehensive end-to-end assistance from departure stations to destination arrivals.

Modern accessibility facilities have also been integrated across all stations and inside high-speed train cars. These easy-access features are designed to provide maximum comfort for passengers throughout their journey.

“For priority passengers requiring special assistance, KCIC provides end-to-end services, ranging from guidance at departure stations, to gates and platforms, boarding processes, in-transit assistance, to support upon arriving at destination stations. This service is supported by accessible facilities so journeys remain safe, comfortable, and easy,” General Manager Corporate Secretary of KCIC Eva Chairunisa stated in a press release on Friday, August 28, 2026.

Various physical facilities such as elevators, tactile paving, accessible restrooms, and wheelchairs are provided to facilitate passenger movement in station areas. Dedicated priority seating areas near car doors also enhance mobility during transit.

The highest volume of priority service usage was recorded at Padalarang Station and Halim Station. The short travel time of Whoosh serves as a key advantage, ensuring efficient and fatigue-free journeys for passengers needing extra care.

“KCIC continues to improve facilities and service quality for priority passengers. This aligns with our commitment to making Whoosh an inclusive, safe, comfortable, and accessible public transport option for all levels of society,” Eva concluded.